Translation Studio by 1440: Salesforce-DeepL Integration

1440 Translation Studio + DeepL: AI-Powered Translation for Salesforce

1440’s Translation Studio—powered by DeepL—brings real-time, AI-driven translation directly into Salesforce, helping global brands streamline customer engagement and deliver seamless multilingual experiences across every touchpoint.

Built natively on Salesforce, Translation Studio eliminates the need for manual copy-paste workflows or third-party integrations, enabling teams to translate Email-to-Case, Knowledge Articles, Messaging, Live Chat, and Experience Cloud content instantly and securely.

Key Benefits

• AI-Powered Accuracy – Leverage DeepL’s industry-leading translation engines for highly accurate, natural-sounding translations in 100+ languages.
• Native Salesforce Integration – Built entirely on Salesforce, with no external data transfer required, ensuring security, compliance, and operational efficiency.
• Faster Response Times – Automate translation for Email-to-Case workflows, speeding up resolution times and improving customer satisfaction.
• Consistent Knowledge Sharing – Instantly translate Knowledge Articles so customers and service agents can access information in their preferred language.
• Multilingual Messaging at Scale – Translate SMS, Google RCS, WhatsApp, Instagram DMs, and other messaging channels directly in Salesforce.
• Global Customer Reach – Support new markets and deliver localized customer experiences without expanding support resources.

Use Cases

• Email-to-Case: Automatically translate inbound and outbound emails to improve first-contact resolution and customer satisfaction.
• Knowledge Articles: Localize self-service portals and FAQs, empowering customers to find answers faster.
• Messaging & Live Chat: Break language barriers across SMS, social, and chat channels to meet customers where they are.
• Experience Cloud: Instantly translate content on community portals, forms, and websites for global audiences.

By combining 1440’s Salesforce-native Translation Studio with DeepL’s advanced AI translation engines, businesses gain a secure, scalable, and high-performance solution for delivering multilingual support inside Salesforce. With no data leaving the Salesforce platform, Translation Studio ensures compliance with enterprise security standards while providing automation to reduce agent workload and accelerate response times.

About 1440 — The Salesforce-Native Omnichannel Engagement Leader

1440 is a Salesforce-native SaaS platform built to help global brands eliminate back-office inefficiencies and deliver seamless, intelligent customer experiences—every minute of every day.

We unify customer conversations, reviews, orders, and multilingual communication into a single Salesforce environment, empowering brands to “win the moments that matter most.” Trusted by 100+ global leaders—including UPS, Estée Lauder, Specialized, Formula 1, and Meta—1440 drives secure, scalable, and automated engagement, built entirely on Salesforce.

1440 Product Suite

• Messaging Studio — Manage SMS, Instagram, Google RCS, WhatsApp, TikTok, chat, and more from one AI-powered interface.
• Reputation Studio — Aggregate and respond to reviews and Q&As using AI-driven sentiment analysis.
• Commerce Studio — Simplify multichannel order, inventory, and logistics workflows within Salesforce.
• Translation Studio — Translate cases, emails, Knowledge Articles, Experience Cloud content, and more into 100+ languages—natively in Salesforce.

Translation Studio + DeepL

Powered by DeepL’s advanced AI, Translation Studio delivers fast, accurate, and secure translations—directly inside Salesforce:

• High-Accuracy AI: Context-aware translations across 100+ languages.
• Full Coverage: Standard/custom objects, Knowledge, emails, metadata, chat, and more.
• Frictionless Support: Accelerate resolutions and boost self-service adoption.

Why 1440 Stands Out

• End-to-End Efficiency — Messaging, translation, reputation, and commerce in one unified platform.
• Time-Smart Automation — Named after the 1,440 minutes in a day, built to maximize every one.
• Global & Secure — Expand into new markets without sacrificing compliance or speed.
• Deep Salesforce Expertise — Led by Salesforce veterans, designed for Salesforce success.

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