We ensure that customer communications of companies and organizations reach the target group target-oriented and successfully – no matter the content, no matter the channel.
The CCM system is the company’s central hub through which all input and output channels can be connected via cross- and omni-channel management. It offers all output options from purely physical or digital output to any hybrid forms.
The high degree of flexibility and the wide range of possible uses make M/TEXT the universal tool for the central creation of all types of high-quality written customer communication, from beautifully presented business documents to short messages and other digital channels. With built-in whitespace management, the free space remaining at the end of a letter can be used for appropriate additional information and advertisements.
Leading CRM and ERP providers such as Salesforce and SAP also benefit from up-to-date communication professionally created with M/TEXT.
With M/TEXT, an enormous increase in efficiency can be achieved because it offers a central solution for all types of written communication in the company. It can replace expensive stand-alone solutions and establish secure processes that ensure, for example, that outgoing customer communications are fully archived.