kwsoft®

We ensure that customer communications of companies and organizations reach the target group target-oriented and successfully – no matter the content, no matter the channel.

The CCM system is the company’s central hub through which all input and output channels can be connected via cross- and omni-channel management. It offers all output options from purely physical or digital output to any hybrid forms.

The high degree of flexibility and the wide range of possible uses make M/TEXT the universal tool for the central creation of all types of high-quality written customer communication, from beautifully presented business documents to short messages and other digital channels. With built-in whitespace management, the free space remaining at the end of a letter can be used for appropriate additional information and advertisements.

Leading CRM and ERP providers such as Salesforce and SAP also benefit from up-to-date communication professionally created with M/TEXT.

With M/TEXT, an enormous increase in efficiency can be achieved because it offers a central solution for all types of written communication in the company. It can replace expensive stand-alone solutions and establish secure processes that ensure, for example, that outgoing customer communications are fully archived.

DeepL extends kwsoft® M/TEXT TONIC with convenient translation capabilities directly within the user editor.

Through the direct integration of DeepL, users can translate text into other languages directly within the M/TEXT TONIC editor without leaving their working context. This simplifies the creation and maintenance of multilingual content and supports consistent international customer communication.

DeepL enhances M/TEXT TONIC with:

• Translations available directly in the editor
• High linguistic quality
• Reduced effort in content creation
• Support for international communication strategies

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