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DeepL for Salesforce

DeepL for Salesforce

Munich, Bavaria
by Cloudworx
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DeepL for Salesforce brings AI-powered translation and writing directly into your CRM. Enable multilingual emails, cases, chats, and Knowledge —improving clarity, speed, and consistency at scale.

DeepL for Salesforce by cloudworx brings the power of one of the world’s most advanced AI translation engines directly into your Salesforce environment. Designed for companies working across borders, industries, and languages, it allows your teams to communicate effortlessly with prospects, customers, and partners — all without leaving Salesforce.

With DeepL for Salesforce, you can translate emails, product descriptions or defined text fields instantly. The result? Faster, clearer, and more professional communication that builds trust and speeds up decision-making.

Our solution is perfect for sales, service, and marketing teams who want to:

  • Accelerate international sales cycles by instantly translating customer inquiries and proposals.
  • Boost service quality with quick translations of emails, cases, and support requests.
  • Ensure brand consistency by using DeepL’s context-aware translations for marketing and CRM data.

Key benefits at a glance:

  • Native Salesforce integration – No switching between apps or copy-pasting text. Everything happens inside Salesforce.
  • Context-sensitive AI translations – Powered by DeepL’s advanced neural networks for unparalleled accuracy and natural phrasing.
  • Customizable workflows – Decide which fields to translate, automate translations
  • Secure data handling – Your data stays protected with Salesforce’s security standards and DeepL’s strict privacy policy.
  • Time and cost savings – Reduce the need for manual translation or external services, freeing up your team’s time for what matters most.

Setting up DeepL for Salesforce is quick and requires no complex development work. In just a few steps, your team will be ready to work across multiple languages as if they were one. Whether you’re expanding into new markets or already operating globally, our app makes multilingual communication an effortless part of your daily CRM workflow.

At cloudworx, we specialize in creating Salesforce-native tools that combine powerful functionality with ease of use. With DeepL for Salesforce, we’ve brought together the best of both worlds: Salesforce’s unmatched CRM capabilities and DeepL’s industry-leading translations — so your team can work smarter, close deals faster, and serve customers better, no matter where they are.

DeepL and DeepL for Salesforce

cloudworx helps Salesforce teams automate multilingual work with DeepL—right inside Salesforce. Our solution connects DeepL’s translation quality to core experiences so service, sales, and operations can communicate in any language without switching tools or copying data.

How we work together: cloudworx provides a native integration that invokes the DeepL API from Flows, Apex, and Lightning Web Components. Users translate emails, cases, chats, Knowledge articles, notes, and custom object fields/attachments in place, keep language versions in sync, and trigger automations on create/update. Admins decide which data is sent to DeepL and when, define language pairs and formality, and optionally use glossaries to maintain brand terminology.

Typical use cases include real-time translation for case emails and live chat; Knowledge base localization at scale; translation of quotes and product descriptions; and bulk updates for records and attachments. Because everything runs inside Salesforce, agents stay focused, response times drop, and content quality becomes consistent across markets.

Architecture & governance: the integration is designed for security-minded teams. Calls to DeepL happen via API; you can scope fields precisely, redact sensitive parts before sending, and log translations for audit. The solution supports declarative setup (no-code Flow actions) and extensibility for developers through Apex and LWC, fitting your release and permission model.

Why DeepL + cloudworx: DeepL provides high-quality machine translation with features such as formality and glossaries; cloudworx brings Salesforce-native execution, admin-friendly controls, and implementation expertise. Together we enable multilingual operations with minimal change management: quick to deploy, easy to maintain, and built to scale across orgs and teams.

Getting started: we provide best-practice configuration, enablement for admins/agents, and optional customizations for complex workflows. Many customers begin with one use case (e.g., Service Cloud email) and expand to Knowledge and portals once value is proven—delivering measurable gains in agent productivity, customer satisfaction, and time-to-market for localized content.

In choosing to submit an enquiry form, we will share your response with the relevant partner to ensure you receive an appropriate response to your query. For more information on how we handle your personal data, please see our privacy notice in the "Resources" section below.

Use Cases

Marketing & Product Management

Translate your product specs, datasheets and campaign copy into any language—instantly. Polish every headline, CTA and body text with DeepL Write to ensure globally resonant, error-free messaging

Sales & Customer Support

Automatically translate incoming tickets, chat transcripts and email threads in Salesforce. Refine your responses with DeepL Write so every reply is on-brand, clear and grammatically impeccable.

Quality management & Logistics

Localize compliance reports, technical instructions and shipping updates at the click of a button. Optimize clarity and consistency with DeepL Write—so complex processes are communicated in concise, precise language.

Corporate Communications

Translate internal newsletters, announcements and executive presentations directly in your CRM. Elevate tone and style with DeepL Write to keep your corporate voice consistent across regions.

Media

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